Refund policy

Return & Refund Policy

Last updated: July 2026

Thank you for choosing our services.

As we provide digital services, all purchases are subject to the following Return & Refund Policy.

Digital Services

All products and services sold through our website are digital and begin processing shortly after payment confirmation. Because of this, completed or in-progress orders cannot be returned.

Refund Eligibility

A refund may be issued only in the following cases:

You were charged more than once for the same order.
We are unable to deliver the purchased service.
Your order has not been started and you request cancellation before processing begins.
A technical error on our side prevents order completion.

Non-Refundable Situations

Refunds will not be provided if:

The order has already started or has been completed.
You change your mind after purchasing.
You entered incorrect profile or post links.
Your account becomes private, restricted, suspended, or deleted during delivery.
The social media platform changes its algorithms or policies, affecting service performance.
Expected organic engagement, reach, sales, or monetization is not achieved.

Refill & Guarantees

Some services include refill or non-drop guarantees. The guarantee period depends on the specific service purchased and is clearly stated in the product description.

If your order qualifies for a refill, please contact our support team within the applicable guarantee period.

Order Requirements

Customers are responsible for ensuring that:

All submitted links are correct.
Accounts remain public during delivery.
Usernames are not changed while the order is active.

Failure to meet these requirements may result in delayed delivery or cancellation without refund.

Contact Us

If you experience any issues with your order, please contact us before opening a dispute.

📧 Email: horobetsdigital@gmail.com

💬 Telegram support @horobetsdigitalmanager 

💬 Instagram support @horobets_digital 

We are committed to resolving every issue fairly and professionally.

Results Disclaimer

We do not guarantee increased sales, revenue, organic engagement, account growth, or monetization. Our services are intended to improve social proof and visibility only. Results may vary depending on platform algorithms and individual account performance.